You may purchase Eucleia products and accessories directly from an authorized retailer or local distributor.
Your order form should contain the following information:
· Contact information
· Product or Accessory Name
· Item Description
· Purchase quantity
If the device needs repair, please fill service form:
· Contact name
· Contact number
· Return address
· Product name, model, serial number, purchase date and other relevant information
· Complete description of the problem
· Proof of purchase (warranty card)
Send the device to your local distributor or dealer or to the following address:
5th Floor, F2 Building, Huafeng Industrial Zone
Hangcheng Road, Baoan District
Postal Code: 518126
· Charge range-Within the warranty period, repair is free of charge unless the cause of damage is human inflicted.
· Fees- Prices depends on issue.
· Charge confirmation- If needed, repair charge will be informed to the customer before repairing the product. Customer confirmation is needed based on the repair cost before a work could be done.Shipping Charge- All shipping costs paid by the customer.